--- title: Populate Help Desk description: Populate Help Desk --- [Skip to content](https://knowledge.populateemr.com#main-content) English Show submenu for translations [More support](https://knowledge.populateemr.com/kb-tickets/new?hsLang=en) [Customer portal](https://support.populateemr.com/tickets?hsLang=en) ![](https://knowledge.populateemr.com/hs-fs/hubfs/Full%20Logo%20-%20Black-1.png?width=250&height=67&name=Full%20Logo%20-%20Black-1.png) Open main navigation Close main navigation - English Show submenu for translations - [More support](https://knowledge.populateemr.com/kb-tickets/new) - [Customer portal](https://support.populateemr.com/tickets) - [Contact us](mailto:support@populate.com) [Contact us](mailto:support@populate.com) How can we help you? - There are no suggestions because the search field is empty. ### [FAQ Quick answers to the most common questions about using Populate.](https://knowledge.populateemr.com/faq?hsLang=en) ### [Support Submit account requests like adding users, granting eRx access, deactivating accounts, etc.](https://knowledge.populateemr.com/support?hsLang=en) ### [Billing Guides for claims, payments, and billing workflows in Populate.](https://knowledge.populateemr.com/billing?hsLang=en) ### [Appointments How to schedule, manage, and update patient appointments.](https://knowledge.populateemr.com/appointments?hsLang=en) ### [Visit Notes Creating, editing, and finalizing visit documentation.](https://knowledge.populateemr.com/visit-notes?hsLang=en) ### [Charts Managing patient charts and clinical records.](https://knowledge.populateemr.com/charts?hsLang=en) ### [Encounters Tracking and managing patient encounters end-to-end.](https://knowledge.populateemr.com/encounters?hsLang=en) ### [Intake Patient intake forms and appointment confirmation.](https://knowledge.populateemr.com/intake?hsLang=en) ### [To-Dos & Stickies Using tasks and sticky notes to stay organized in Populate.](https://knowledge.populateemr.com/to-dos-stickies?hsLang=en) ### [Fax & Reports Sending, receiving, and managing faxes and generating reports.](https://knowledge.populateemr.com/fax-reports?hsLang=en) ### [Settings Configuring account, practice, and user settings](https://knowledge.populateemr.com/settings?hsLang=en) ### [Rachel—AI Agent Learn how to navigate our AI agent, Rachel as she supercharges your practice.](https://knowledge.populateemr.com/rachel-ai-agent?hsLang=en) ### [Forms Manage and streamline patient forms in Populate EMR. Learn how to create, add, send, and manage forms to efficiently collect patient information](https://knowledge.populateemr.com/forms?hsLang=en) ### [Populate Continuous Care (PCC) Populate Continuous Care helps your practice stay connected to patients between visits.](https://knowledge.populateemr.com/populate-continuous-care-pcc?hsLang=en) [![](https://knowledge.populateemr.com/hs-fs/hubfs/Full%20Logo%20-%20Black-1.png?width=250&height=67&name=Full%20Logo%20-%20Black-1.png)](https://knowledge.populateemr.com/?hsLang=en) 6790 Embarcadero Ln #100, Carlsbad, CA 92011 [mailto:support@populate.com](mailto:support@populate.com) Copyright © 2025, Populate EMR, Inc.