How Patient Chart Delete/Merge Requests Work
Patient chart merge requests can be submitted for duplicate patient charts.
How do patient chart merge requests work?
If one chart should be removed, mark one duplicate with DELETE as the middle name before submitting the request.
What should be done before a merge request is processed?
Before the request is completed:
- Mark the newer duplicate chart as Inactive from Charts > Demographics

- Keep only one active chart for the patient.
- Make sure no patient activity is recorded in the chart that will be deleted.
How to submit a delete/merge chart request?
Submit the request by completing the form below with the necessary details.
[Complete Merge Request Form →]
How long does chart merging take?
Chart merge requests require time to complete and are processed later. Requests can also be moved forward for review when needed.
What happens after the request is submitted?
The merge request is added for processing, and an update is provided when it has been completed.