--- title: What is Prior Authorization Tracking? description: What is Prior Authorization Tracking? --- [Skip to content](https://knowledge.populateemr.com/what-is-prior-authorization-tracking#main-content) English Show submenu for translations [More support](https://knowledge.populateemr.com/kb-tickets/new?hsLang=en) [Customer portal](https://support.populateemr.com/tickets?hsLang=en) ![](https://knowledge.populateemr.com/hs-fs/hubfs/Full%20Logo%20-%20Black-1.png?width=250&height=67&name=Full%20Logo%20-%20Black-1.png) Open main navigation Close main navigation - English Show submenu for translations - [More support](https://knowledge.populateemr.com/kb-tickets/new) - [Customer portal](https://support.populateemr.com/tickets) - [Contact us](mailto:support@populate.com) [Contact us](mailto:support@populate.com) How can we help you? - There are no suggestions because the search field is empty. 1. [Populate Help Desk](https://knowledge.populateemr.com/?hsLang=en) 2. [Billing](https://knowledge.populateemr.com/billing?hsLang=en) October 6, 2026 # What is Prior Authorization Tracking? ## Explains how Prior authorization tracking in Populate allows practices to log authorization details by visits or units, links coverage to claims, and outlines current system capabilities and limitations. Prior authorization tracking lets you record a patient's authorizations and see how much of each one is used and remaining, based on the claims you create in Populate. **What you can do** - Record authorizations under a patient's insurance, by Visits or by Units. - Enter authorization numbers in Box 23 at the claim level and on each service line. ![](https://knowledge.populateemr.com/hs-fs/hubfs/image-png-Oct-06-2026-07-26-26-4818-AM.png?width=604&height=335&name=image-png-Oct-06-2026-07-26-26-4818-AM.png) - See Approved, Used, and Remaining totals, plus every linked claim. **What tracking does not do** - It never blocks a claim. You can save and submit even if a number is missing, doesn't match, is outside its dates, or has nothing remaining. Populate shows a warning instead. - It does not confirm usage with the payer. Totals are Populate's estimate based on your claims. **Current limits** - An authorization covers either Visits or Units, not both. - A Visits authorization can't be limited to specific CPT codes. - Each Units allowance covers one CPT code, and a CPT code can't repeat within the same authorization. - The same number can be used for one Visits and one Units authorization on the same patient insurance. - [FAQ](https://knowledge.populateemr.com/faq?hsLang=en) - [Support](https://knowledge.populateemr.com/support?hsLang=en) - [Billing](https://knowledge.populateemr.com/billing?hsLang=en) - [Appointments](https://knowledge.populateemr.com/appointments?hsLang=en) - [Visit Notes](https://knowledge.populateemr.com/visit-notes?hsLang=en) - [Charts](https://knowledge.populateemr.com/charts?hsLang=en) - [Encounters](https://knowledge.populateemr.com/encounters?hsLang=en) - [Intake](https://knowledge.populateemr.com/intake?hsLang=en) - [To-Dos & Stickies](https://knowledge.populateemr.com/to-dos-stickies?hsLang=en) - [Fax & Reports](https://knowledge.populateemr.com/fax-reports?hsLang=en) - [Reports](https://knowledge.populateemr.com/reports?hsLang=en) - [Settings](https://knowledge.populateemr.com/settings?hsLang=en) - [Rachel—AI Agent](https://knowledge.populateemr.com/rachel-ai-agent?hsLang=en) - [Forms](https://knowledge.populateemr.com/forms?hsLang=en) - [Populate Continuous Care (PCC)](https://knowledge.populateemr.com/populate-continuous-care-pcc?hsLang=en) [![](https://knowledge.populateemr.com/hs-fs/hubfs/Full%20Logo%20-%20Black-1.png?width=250&height=67&name=Full%20Logo%20-%20Black-1.png)](https://knowledge.populateemr.com/?hsLang=en) 6790 Embarcadero Ln #100, Carlsbad, CA 92011 [mailto:support@populate.com](mailto:support@populate.com) Copyright © 2025, Populate EMR, Inc.