Enable Prescribing by Completing Identity Verification
This article explains the requirement and the single step needed to enable prescribing — including controlled substances — for a new provider.
What is required to prescribe medications and controlled substances in the system?To prescribe medications and controlled substances, a provider must complete identity verification (also called identity proofing) in the system. Once identity verification is complete, the provider is enabled to prescribe, including controlled substances.
Where does the provider complete identity verification?Complete identity verification in the Meds and Allergies tab of any patient chart.
What are the exact steps to complete identity verification?- Open any patient chart.
- Select the Meds and Allergies tab.
- Follow the on-screen identity verification (identity proofing) prompts until the process is confirmed as complete.
- Reopen a different patient chart and check the Meds and Allergies tab there.
- Ensure you are signed in as the provider who needs verification, then repeat steps 1–3 above.
- If verification prompts still do not appear after trying both steps above, contact your system administrator or support for assistance.
Conclusion
Complete identity verification in the Meds and Allergies tab of any patient chart to enable prescribing, including controlled substances.