--- title: Billing | Populate Help Desk description: Guides for claims, payments, and billing workflows in Populate. --- [Skip to content](https://knowledge.populateemr.com/billing#main-content) English Show submenu for translations [More support](https://knowledge.populateemr.com/kb-tickets/new) [Customer portal](https://support.populateemr.com/tickets) ![](https://knowledge.populateemr.com/hs-fs/hubfs/Full%20Logo%20-%20Black-1.png?width=250&height=67&name=Full%20Logo%20-%20Black-1.png) Open main navigation Close main navigation - English Show submenu for translations - [More support](https://knowledge.populateemr.com/kb-tickets/new) - [Customer portal](https://support.populateemr.com/tickets) - [Contact us](mailto:support@populate.com) [Contact us](mailto:support@populate.com) How can we help you? - There are no suggestions because the search field is empty. 1. [Populate Help Desk](https://knowledge.populateemr.com/) 2. [Billing](https://knowledge.populateemr.com/billing) # Billing Guides for claims, payments, and billing workflows in Populate. - [Troubleshooting EOB Printing and Scan Extraction Issues](https://knowledge.populateemr.com/troubleshooting-eob-printing-and-scan-extraction-issues) - [How to Find and Unarchive Claims](https://knowledge.populateemr.com/how-to-find-and-unarchive-claims) - [Troubleshooting Medicaid COB Denials for Medicare Crossovers](https://knowledge.populateemr.com/troubleshooting-medicaid-cob-denials-for-medicare-crossovers) - [How to Manage Patient Balances Without Insurance Adjustments](https://knowledge.populateemr.com/how-to-manage-patient-balances-without-insurance-adjustments) - [How to Bill Secondary Insurance and Submit Secondary Claims](https://knowledge.populateemr.com/how-to-bill-secondary-insurance-and-submit-secondary-claims) - [How to Run an EOB Scan in the Background](https://knowledge.populateemr.com/how-to-run-an-eob-scan-in-the-background) - [How to Refund a Patient Payment](https://knowledge.populateemr.com/how-to-refund-a-patient-payment) - [How to Move Payments to Credit and Reallocate them](https://knowledge.populateemr.com/how-to-move-payments-to-credit-and-reallocate-them) - [How to Add Write Offs to Patient Statement](https://knowledge.populateemr.com/how-to-add-write-offs-to-patient-statement) - [How to Use Claim Tags](https://knowledge.populateemr.com/how-to-use-claim-tags) - [How to Purchase Custom Products from the EMR](https://knowledge.populateemr.com/how-to-purchase-custom-products-from-the-emr) - [How to Print and Send Statements in Bulk](https://knowledge.populateemr.com/how-to-print-and-send-statements-in-bulk) - [How to Delete a Claim](https://knowledge.populateemr.com/how-to-delete-a-claim) - [How To Print CMS-1500 Claim Form](https://knowledge.populateemr.com/how-to-print-cms-1500-claim-form) - [How to Draft and Submit a Claim](https://knowledge.populateemr.com/how-to-draft-and-submit-a-claim) - [How to Add/Post an Explanation of Benefits (EOB)](https://knowledge.populateemr.com/how-to-add-an-explanation-of-benefits-eob) - [How to Create a Secondary Claim](https://knowledge.populateemr.com/how-to-create-a-secondary-claim) - [How to Add Custom Service Codes to Billing](https://knowledge.populateemr.com/how-to-add-custom-service-codes-to-billing) - [How to Add Charge Policies to Billing](https://knowledge.populateemr.com/how-to-add-charge-policies-to-billing) - [How to Split a Claim](https://knowledge.populateemr.com/how-to-split-a-claim) - [How to Print a Patient Receipt](https://knowledge.populateemr.com/how-to-print-a-patient-receipt) - [How To Cancel a Patient Payment](https://knowledge.populateemr.com/how-to-cancel-a-patient-payment) See less ▼ - [FAQ](https://knowledge.populateemr.com/faq) - [Support](https://knowledge.populateemr.com/support) - [Billing](https://knowledge.populateemr.com/billing) - [Appointments](https://knowledge.populateemr.com/appointments) - [Visit Notes](https://knowledge.populateemr.com/visit-notes) - [Charts](https://knowledge.populateemr.com/charts) - [Encounters](https://knowledge.populateemr.com/encounters) - [Intake](https://knowledge.populateemr.com/intake) - [To-Dos & Stickies](https://knowledge.populateemr.com/to-dos-stickies) - [Fax & Reports](https://knowledge.populateemr.com/fax-reports) - [Settings](https://knowledge.populateemr.com/settings) - [Rachel—AI Agent](https://knowledge.populateemr.com/rachel-ai-agent) - [Forms](https://knowledge.populateemr.com/forms) [![](https://knowledge.populateemr.com/hs-fs/hubfs/Full%20Logo%20-%20Black-1.png?width=250&height=67&name=Full%20Logo%20-%20Black-1.png)](https://knowledge.populateemr.com/) 6790 Embarcadero Ln #100, Carlsbad, CA 92011 [mailto:support@populate.com](mailto:support@populate.com) Copyright © 2025, Populate EMR, Inc.